This is my review of the Sureflap Pet Door after a weeks usage. This is not a paid review. We bought the Pet Door ourselves.
After a week of our cats having to come to terms with us not being at their beck and call and having to get up and open the window every five minutes to let them in or out and wasting valuable heat in this cold weather, they are eventually getting used to the new addition to
our their house. Last week, if you read my previous post, you will know I installed a Sureflap pet door. Not the easiest job in the world, cutting a gaping hole in a UPVC door and making sure its the right size and shape, but I more or less got it done. It still need adjusting and straightening up a touch, but its in and its solid.
The Sureflap Pet door is a cat flap that is locked at a pre designated time ( cerfew mode ) so that the cats are locked in at night and allowed out during the day, subject to other lock modes we may have to use for different reasons. The flap locks are unlocked by detecting the cats microchip, which you register with the flap right at the start. So any cat thats not chipped or registered with the flap cannot open the cat flap and cause chaos in the house.
Anyway, we have three cats. Molly, the oldest, Costa, the middle one and Franklin the youngster of the three. Molly and Frankin both took to the door within a day or so. Getting used to the loud click that it produces when the locks lock or unlock. Costa though, being the sensitive soul he is, took a bit longer. Its took him about 4 or 5 days to get the courage up to use it without us holding it open for him. We even had to activate a custom mode on the flap so that the locks stayed open during the day. He still needs a bit of coaxing from time to time to go through but we just ignore them now and they come and go as they like throughout the day. The cats definitely seem a lot happier in my opinion. Having all this freedom all of a sudden. Its funny at 5.45 am seeing them sitting there waiting for the locks to click open at the end of the nights cerfew so they can get out and patrol their patch.
The Sure flap pet door, which is the top of the range flap they sell is quite expensive, retailing at around 119.00 ukp ( might find it slightly cheaper elsewhere if you shop around.) direct from Sureflap themselves at Sureflap. We got ours at a better price at 99.85 from Petsupermarket.co.uk
They offer a 15% off your very first order as well, which saves you even more money. We received the Pet door within 2 days. It was a nice easy transaction.
With regards to Sureflap themselves. Yes their direct price is more expensive but one place they do stand out is with their customer service. I have emailed them with questions and even spoken to them on the phone and they are so polite and professional and try everything they can to rectify your query. So a massive thumbs up to Sureflap. I wish more companies were as courteous and easy to deal with as Sureflap.
Like I mentioned earlier, the do sell other cheaper flaps which may suit your needs, but we wanted the automatic cerfew mode locks.
They also sell automatic microchip controlled food bowls as well so each cat can have their own food without the other cats or dogs pinching it. Basically when the registered cat walks up, the see through lid opens up allowing the cat to have access to his food. When they walk away, it closes again stopping the other pets from pinching their food.
Another great idea but not one I can afford yet, especially as they are selling for 99.99 ukp each. So for me it would be a few pence short of 300.00 ukp just for food bowls. Its a shame.
All in all, great products if you can find a decent price and definitely fantastic customer service.